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Faqs

Faq information pages.

Do I need to make a reservation for dining ?

Absolutely, it is highly recommended to make a reservation for dining. Due to high demand and to ensure you have a table, it is advisable to reserve y...

How many dining areas do you have ?

We have three dining areas: 1. A breakfast room with a buffet where you can enjoy a variety of hot and cold dishes to start your day. 2. A French bras...

I would like to organize an event with my company, a family celebration, or a wedding. Who should I contact ?

For all reservations involving more than 8 people, you can contact our sales department. You can send an email to the following address: sales@dhf.be....

Can I dine at the restaurant or brasserie or enjoy the wellness center without staying overnight ?

Absolutely! All our services and departments, including the restaurant, brasserie, and wellness center, are open to non-resident guests as well. You c...

Do you have animals within the establishment ?

Yes, we have an alpaca park on-site. You can discover and interact with our beautiful animals during special activities organized for guests. Feel fre...

Do you have charging stations for electric vehicles ?

Absolutely! We have charging stations for electric vehicles. The charging stations are located in our parking area and are available for a fee. This w...

Is parking available and is there a fee ?

Yes, there is a fee of 3€ per stay for parking each vehicle. This charge ensures that you have a parking space available for your vehicle and contri...

What time should the rooms be vacated ?

The check-out time is 11 AM. However, if you wish to extend your stay, we offer a late check-out option for an additional fee of 50€, allowing you t...

What time can guests enter the rooms ?

You can enter the rooms from 3 PM for check-in. However, if you wish to arrive earlier, we offer an early check-in option for an additional fee of 50â...

What services do you offer ?

We offer several services to make your stay enjoyable. Here is an overview of the services we provide: •70 comfortable rooms to meet your accommodat...

I would like to travel with my dog, is it possible ?

Yes, we allow pets in certain Classic Double Rooms. There is an additional fee of 30€ to cover the extra cleaning costs upon your departure. Please ...

I just arrived in my room but it doesn’t meet my expectations, what can I do ?

If the room assigned to you doesn’t meet your preferences, you can go to the reception before 5:30 PM to request a room change or an upgrade. Please...