Our offer
The reservations agent answers all customer enquiries by email, telephone and social media. They ensure efficient processing of requests, advise customers and handle bookings for stays and wellness day experiences.
- Advise customers according to their requests
- Advise guests on the various room categories, rates, offers and hotel services.
- Replying to email offers
- Answer the phone (the hotel has a call centre)
- Ensure smooth communication with the Reception department, on-site
- Sell all hotel services
Working hours 9am-6pm or 10am-7pm or 1pm-9pm on a rotating basis
37-hour week
Automatic work on Saturdays, Sundays and bank holidays (on a rotational basis)
Salary: Variable from €2,250 net depending on experience and languages
Initial contact:
Applications should be sent to direction@dhf.be and
Your profile
- Customer service experience, ideally within a reservations department / call centre
- Excellent written and verbal communication skills (articular)
- Organisational skills, thoroughness and attention to detail
- Very good IT skills / fast typing speed
- Very good command of French and English; knowledge of Dutch and/or German is a major advantage
Do you wish to apply for an offer?
Please fill in the form below with the information mentioned, and we will get back to you as soon as possible.
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